Case Study 01
Northbridge Distribution
The Challenge
Northbridge operated across three warehouse management systems, two inventory platforms, and a separate customer-order portal. Data reconciliation was manual, warehouse teams worked from stale reports, and customer service could not answer order-status questions without escalating to operations.
Our Approach
We designed a unified data integration layer that connected warehouse, inventory, and order systems through event-driven APIs. We built automated reconciliation workflows, created a shared operational dashboard, and established clear data ownership between warehouse, logistics, and customer service teams.
Outcome
The organization reduced manual reconciliation effort, shortened order-status response times, and created a single source of truth for inventory and order data across all three warehouse locations.
Result Indicators
"We went from spending half the day reconciling spreadsheets to having a dashboard we actually trust. The handoff between teams is finally clear."
— VP of Operations